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2019 Customer Satisfaction Survey

13th January 2020

Every two years, Exwold carry out a Customer Satisfaction Survey . This year we conducted the survey through Survey Monkey & we are very grateful to all the customers who provided feedback.

Overall the feedback was very positive and it really benefits the moral of everyone in the organisation to see how well our clients think of the business.

We have projects underway to work on improving reporting both externally and internally and the feedback has re-enforced that this is an area of potential improvement. 

You can read more of the survey results by clicking on the icon: